AgilePointID Identity provider Upgrade for Devapp1 and Prodapp1

AgilePoint is upgrading AgilePointID Identity provider on September 15th, 2023, for https://devapp1.nxone.com and https://prodapp1.nxone.com.  AgilePointID Identity provider upgrade will provide better security, performance, and reliability.

*if you are using single sign on from your company, your credential is not affected by this.*

How does this affect you and what actions you need to perform?

1. https://devapp1.nxone.com and https://prodapp1.nxone.com will be unavailable from September 15th, 2023, at 5PM PST to September 16th, 2023, 5PM PST.
2. Environment primary URL will changed.  Both sets of URLs will continue to work and no action is require on your end.
   https://devapp1.nxone.com to https://nx13.cloud.agilepoint.com
   https://prodapp1.nxone.com to https://nx14.cloud.agilepoint.com
3. If you have created vanity URL such as agilepoint.customerdomain.com, they will no longer work.  AgilePoint public cloud does not support vanity URL.
4. All AgilePointID usernames with a blank space will be replace with underscore “_” (e.g. John Dow will become John_Dow)
5. All AgilePointID users must perform a password reset after the upgrade.  Due to security and technical challenges, AgilePoint cannot move your current password to the new AgilePointID Identity provider.
6. All users must update all access tokens that are using AgilePointID credential after password reset (e.g. anonymous access token, AgilePoint NX access token and etc.).

Thank you,

AgilePoint Support