AgilePoint is upgrading AgilePointID Identity provider on September 15th, 2023, for https://devapp1.nxone.com and https://prodapp1.nxone.com. AgilePointID Identity provider upgrade will provide better security, performance, and reliability.
*if you are using single sign on from your company, your credential is not affected by this.*
How does this affect you and what actions you need to perform?
- https://devapp1.nxone.com and https://prodapp1.nxone.com will be unavailable from September 15th, 2023, at 5PM PST to September 16th, 2023, 5PM PST.
- Environment primary URL will changed. Both sets of URLs will continue to work and no action is require on your end.
https://devapp1.nxone.com to https://nx13.cloud.agilepoint.com
https://prodapp1.nxone.com to https://nx14.cloud.agilepoint.com - If you have created vanity URL such as agilepoint.customerdomain.com, they will no longer work. AgilePoint public cloud does not support vanity URL.
- All AgilePointID usernames with a blank space will be replace with underscore “_” (e.g. John Dow will become John_Dow)
- All AgilePointID users must perform a password reset after the upgrade. Due to security and technical challenges, AgilePoint cannot move your current password to the new AgilePointID Identity provider.
- All users must update all access tokens that are using AgilePointID credential after password reset (e.g. anonymous access token, AgilePoint NX access token and etc.).
Thank you,
AgilePoint Support
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