AgilePoint is upgrading AgilePointID Identity provider on August 4th, 2023, for https://devapp3.nxone.com and https://prodapp3.nxone.com. AgilePointID Identity provider upgrade will provide better security, performance, and reliability.
*if you are using single sign on from your company, your credential is not affected by this.*
How does this affect you and what action you need to perform?
- https://devapp3.nxone.com and https://prodapp3.nxone.com will be unavailable from August 4th, 2023, at 5PM HKT to August 6th, 2023, 5PM HKT.
- All AgilePointID usernames with a blank space will be replace with underscore “_” (e.g. John Dow will become John_Dow)
- All AgilePointID users must perform a password reset after the upgrade. Due to security and technical challenges, AgilePoint cannot move your current password to the new AgilePointID Identity provider.
- All users must update all access tokens that are using AgilePointID credential after password reset (e.g. anonymous access token, AgilePoint NX access token and etc.).