AgilePoint is upgrading AgilePointID Identity provider on May 19th, 2023, for https://trialapp1.nxone.com. AgilePointID Identity provider upgrade will provide better security, performance, and reliability.
*if you are using single sign on from your company, your credential is not affected by this.*
How does this affect you and what action you need to perform?
- https://trialapp1.nxone.com will be unavailable from May 19th, 2023, at 5PM PT to May 21st, 2023, 5PM PT.
- All usernames with a blank space will be replace with underscore “_” (e.g. John Dow will become John_Dow)
- All users must perform a password reset after the upgrade. Due to security and technical challenges, AgilePoint cannot move your current password to the new AgilePointID Identity provider.
- All users must update all access tokens that are using AgilePointID credential after password reset (e.g. anonymous access token, AgilePoint NX access token and etc.).
Thank you,
AgilePoint Support
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