cannot submit ICAP Work Center / My Apps

关注

Wendy Nel

• 2023年08月14日 11:25

When using Work Center / My Apps / ICAP Request I always receive the below

The server is not available. Please try your request again later.

0

• 

  Laura Wade

  • 2023年08月14日 12:14

  When we were getting this error, we figured out that we had firewall rules and network policies that were blocking the connection to the AgilePoint databases.  Our network engineers ran a network trace and were able to identify which rule it was.

  1

  评论操作 固定链接
• 

  Grzegorz

  • 2023年08月18日 07:04

  Hello,

  When can we expect this pb to be solved?

  Grzegorz

  0

  评论操作 固定链接
• 

  Yaniv Levi

  • 2023年08月20日 15:04

  Wendy, Grzegorz - Hi,

  This seems to be a specific environment related issue.

  If this issue still applicable, kindly follow with AgilePoint support and open a ticket, to have an official AgilePoint support look into that and assist. Additional information on your environment and application will be needed to be provided, which should only be provided privately over support.

  Community forums is more to get community help.

  Thanks,

  Yaniv.

   

  0

  评论操作 固定链接

请先登录再写评论。