Get User Info Activity

Jordan Khaw

• September 09, 2026 08:54

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Hi Team,

Can I check if there is a way to perform a retrieval of key user account information such as status (enabled vs disabled) from the application level? 

Currently, there is a process activity called 'Get User Info'. However, under user properties, there isn't an option for user account status. 

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• Official comment

  

  AgilePoint NX Support

  • September 10, 2026 09:15

  Hello Jordan,

  Thank you for reaching out regarding this.

  Yes, AgilePoint provides APIs to retrieve registered user information at the application level.

  The Get User Info process activity provides user profile information, but the Enabled/Disabled account status is not exposed as one of the user properties in that activity.

  The AgilePoint REST API Get Registered User by Name (GetRegisterUser) can be used to retrieve the registered user's profile information.

  Here is the documentation link
  https://documentation.agilepoint.com/1011/developer/restmethodGetRegisterUser.html 

   

  Regards,
  Aravind

   

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  Jordan Khaw

  • September 10, 2026 10:25

  Understood. Can proceed to close this ticket. no further questions

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