Disabled users with outstanding tasks

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Phread Langford

• March 21, 2018 19:05

I ran into a task that had been assigned to a user that is disabled.  After some checking around there isn't an AgilePoint report that shows the tasks assigned to a disabled user.  So we created a report from SQL that is emailed to the admin account every morning.

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  Lucas Drege

  • April 13, 2018 20:33

  Thanks for sharing this, Phread!  I'll send this along to the product team to see if we have any plans for something like this!

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  Loren Bratzler

  • May 04, 2018 17:41

  We have done something similar in our system but we have taken it a few steps further.  In addition to finding disabled users that are assigned to tasks, we also generate a list of disabled users that are assigned as user groups members or user group leads and disabled users that are assigned to roles.  This allows us to adjust our user groups and roles pro-actively to make sure that there is someone to fill the group or role when someone leaves the company.

  I would be happy to share the application with you guys.

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  Loren Bratzler

  • July 05, 2018 19:07

  Sorry for the long delay on getting this posted.  Here is a link to documentation about how we set up a nightly AgilePoint process to produce reports of Disabled Users who are assigned to Tasks, Groups, or Roles:

  https://branchgroup.box.com/s/ikdi9u5n5wogp9050lby835a1wmq3gbg 

   

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