Drawing control doesn't display signature when form is printed or saved as a PDF

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Cindy Xiong

• 2019年08月09日 14:31

I have a report view task form with a Drawing control. While the signature displays in the Drawing control, the signature (image) doesn't display when I try to print the form (using the "Print" action button), nor does the signature display when I try to save the form as a PDF (using "PDF" action button). 

Can anyone else confirm that they don't see the signature anymore in the Drawing control if they try to print the task form or save it as a PDF? 

Thanks in advance. 

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  AgilePoint NX Support

  • 2019年08月11日 00:57

  Hello Cindy,

  Could you please let us know which AgilePoint Software Version currently you are using Since we are not able to reproduce the issue locally.

  Thanks

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  Cindy Xiong

  • 2019年08月12日 14:38

  Hello AgilePoint, 

  I'm currently using version 7 SU1.

  Through some testing, I've figured out that the Drawing control won't display a signature if the control is within a subform. I've been able to confirm that if the Drawing control is used in a task form, outside a subform, it functions as it should and the signature will display when you print the task form or try to save it as a PDF. 

  Thanks so much for the follow up. 

  Cindy

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