Change e-mail language at runtime

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Andreas Blersch

• 2021年02月09日 10:39

Hi,

 

my process response to customers based on customer language. I could make a condition and create for each a new email activity to send emails in different languages.

It is possible to use one email activity with different languages? How can I change the language in process at runtime. The customer ist no agile point user!

 

Best regards

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  Aravind Rajanna

  • 2021年02月09日 11:39

  Hi Andreas,

  Yes, it is possible to add multiple language for an Email Activity. Please find the below documentation link and screen capture for your reference.
  https://documentation.agilepoint.com/8000/appbuilder/cloudenvShapeEmail.html

  

   

  Regards,

  Aravind

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  Andreas Blersch

  • 2021年02月09日 11:48

  Hi Aravind, 

  yes I know this. But how the email activity choose the language? I think from user profile?

  But how can I manualley choose the language in process. Because the person who get the mail is no agile point user (has no profile). I got the language code from a external db.

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  Aravind Rajanna

  • 2021年02月11日 06:22

  Hi Andreas,

  Yes, the based on the User name It would resolve the userprofile locale and send the different language email dynamically at runtime.

  However if you have requirement that mail template language must be dynamic based on the user input in that scenario you might need to plan for handling it through a custom connector. You can write a custom connector and listen to DELIVER_NOTIFICATION event and try to manipulate the mail template content before sending it out.
  
  Regards,
  Aravind Rajanna

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