Can I Change the Task Name "Display Name" in the Work Center Inbox?

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Stephan Lefebvre

• 2018年03月20日 16:59

I am trying to give a little more detail about the task that the employee can view before opening a task in the Work Center inbox.

 

I have a custom email notification that gives information such as the name of the customer who needed the follow up and the topic of the follow up.  Right now this means my workaround is telling people to use their company emails to navigate to the tasks because I can provide that additional information.

    - It would be nice that as the employee's inbox grows with more "follow up customers" they are still able to tell which one is which by glancing at the Task Name or some other variable I can change the value of and maintain the link to the task.  

 

Any insight would be greatly appreciated here!

 

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  Stephan Lefebvre

  • 2018年03月20日 17:45

  https://documentation.agilepoint.com/00/appbuilder/cloudenvInstructionsCustomizeProcessInstanceName.html 

   

  I used this particular section in the documentation to fix my issue.  I was able to use a form control and display that as the custom name for the "Process Instance Name" that shows up in the Work Center Inbox.

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  Lucas Drege

  • 2018年03月20日 20:45

  Glad you got it taken care of, Stephan!

  Lucas

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  Valerie Westres

  • 2019年01月25日 20:15

  I was hoping the Task Name would display in Work Centre, but it doesn't if it was edited... It seems that initial Task Name remains despite the process being changed and published subsequently... is there any way to 'refresh' the names?

  

  

   

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  Valerie Westres

  • 2019年01月25日 20:17

  I tried using Task Names but i can't find documentation on how to use them... they don't seem to be doing anything at the moment...

  

  

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