Adding users apart from default domain as admins
In my firm, we have users of the ID user1@abc.com already registered in the agile point server. Can I add users of different domain example user2@xyz.com in the same server and add them in groups along with old users?,What are the security points to keep in mind ? Kindly support with valuable information, thanks
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Hello Tharun,
You can add new users from another domain from the Manage Center, here is the link: https://documentation.agilepoint.com/10/admin/cloudemAddUserActiveDirectory.html
As that user is added, you can edit their access rights or permissions by enabling certain roles. There are some predefined roles, but you can create custom roles to enable or disable certain permissions or features for users. See image below for enabling roles for a user.

Let me know if you have any questions.
Kind regards,
Jason Wells
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Hey Tharun,
AgilePoint supports many authentication methods. Here is the list of those: https://documentation.agilepoint.com/8010/admin/cloudportalThirdPartyAuthentication.html
Which are you utilizing?
That way I can help guide you.
Kind regards,
Jason Wells
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Hello Tharun,
Do you use ADFS as the authentication method for your organization or is it currently synced with AgilePoint?
I ask this because to use ADFS within AgilePoint you must be either On-Prem or Private Cloud, this is to adhere to the authentication method's demands. (See Image Below).

If you are looking to sync ADFS to AgilePoint, create a support ticket so that AgilePoint Professional Services team can assist you there.
Kind regards,
Jason Wells
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