Load Balancing and Task Participant emails

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Karl Larsson

• 2025年01月10日 18:29

I'm using a Load Balancing task to assign a task to a member of a group, but I can't figure out how to send an "Initiation" email to just the assigned user and not the entire group.

I'm using TaskPartcipantUsername in the To: field, but that goes to the entire group, even though the task is correctly assigned to just one person.

Thanks,

Karl

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• 

  Venkat A

  • 2025年02月05日 05:04

  To send the initiation email only to the assigned user(s), we must uncheck the 'Allow Task to be Released Back to Pool' option while configuring load balancing task.

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