The Screen Analytics doesn't allow me to do anything

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Joana de Jesus Ferreira

• 2021年04月20日 14:14

I have the permission to do the reports, but when I try to create a report, Agilepoint shows me the button but after I click it, it doesn't do anything.  How can I solve this problem?

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• 正式なコメント

  

  Varun Agasthya

  • 2021年07月06日 18:01

  Hello Joana,

  As part of troubleshooting, all the extensions were disabled and after disabling, the issue was resolved. The extensions were blocking the normal behavior or execution of the Analytics Module. After disabling the extensions, the Analytics module functioned as expected.

  Since the same issue was added over a support ticket and it was resolved, we will mark this post as Answered.

  Thanks

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