Load Balancing and Task Participant emails

Follow

Karl Larsson

• January 10, 2025 18:29

I'm using a Load Balancing task to assign a task to a member of a group, but I can't figure out how to send an "Initiation" email to just the assigned user and not the entire group.

I'm using TaskPartcipantUsername in the To: field, but that goes to the entire group, even though the task is correctly assigned to just one person.

Thanks,

Karl

0

• 

  Venkat A

  • February 05, 2025 05:04

  To send the initiation email only to the assigned user(s), we must uncheck the 'Allow Task to be Released Back to Pool' option while configuring load balancing task.

  0

  Comment actions Permalink

Please sign in to leave a comment.