Question about Email Template

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Jack Hsia

• August 05, 2020 19:28

Email templates – If an email template is used for an Email Activity and subsequently changed/modified, does the email constructed in the Email Activity also get changed

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  sysberry GmbH

  • August 05, 2020 19:30

  Hi Jack,
  Email Template exists as a shared object. If you modify it - it will be modified everywhere this template was used.
  Regards
  Alexey

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  Jack Hsia

  • August 05, 2020 19:54

  Hi Alexey,

  Thanks a lot! If I understood correctly, your answer implied that once an email template is changed, all email notification activities that were configured to use that particular email template will see new email notifications constructed based on the new changes in the email template. 

  If my understanding is in correct, please let me know.

  Best,

  Jack

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  sysberry GmbH

  • August 05, 2020 19:55

  Yes, it is correct.
  Regards
  Alexey

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