Reminder emails not triggering

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    Loren Bratzler

    Can you share a screen-shot of your Reminder email configuration?

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    Gwen Wilson

    Updating that AgilePoint support found the issue. 

    The engineering team found that the email template was corrupt. When they published my application, it was not including the reminder email template as part of process model.  It was not getting associated as a Reminder Email Notification when they published the app, though in UI it appeared like it has been associated but at runtime it was not.

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