Input string was not in a correct format - Customer Look up


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    AgilePoint NX Support

    Hello Vijay,

    Thank you for reaching out to us. This error is usually displayed when the values being submitted by the form are not matching the data type or format as expected by the data entity. Please check if the values being sent are matching the mapped fields' data types and format.

    Hope this answer was helpful to overcome the issue.

    If your issue is still not resolved, please initiate a support ticket on our Support Portal where you will be able to create a detailed conversation with your queries and issues with tracking.


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