Disabling Users in LDAP Sync

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Cody Parker

• January 10, 2019 20:29

We current have LDAP synced so active accounts stay up to date and names and managers are updated as well. However when I disable a user in AD it is not disabling them in AgilePoint. Anyone experience this?

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  Karl Makatenas

  • January 11, 2019 13:47

  I remember a while back that an AgilePoint moderator or admin mentioned that a user must be physically deleted, not just disabled.  My searches for the topic have been unsuccessful :(

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  Cody Parker

  • January 14, 2019 03:57

  Thanks, Karl

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  Valerie Westres

  • August 20, 2019 14:34

  this is not good, we can't just delete users; what happens with historic data that must be legally kept for 7 years?... i'll email support about it. thanks,

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  AgilePoint NX Support

  • August 20, 2019 19:20

  Hi ,

  You can do that but you have to do that setting in the ADSync Configuration screen .  Please have a look at below screeshot

  

   

   

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  Valerie Westres

  • August 20, 2019 19:49

  this is perfect; i'll give it a try. thanks,

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