Attachement Error

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Darci Fluit

• April 26, 2018 16:21

I have an attachment in a form and we are getting the below error when attaching a 2.13MB file.

I have the attachment in the form configured to take 50MB, any idea why we are getting this error message.

 

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  Lucas Drege

  • April 26, 2018 22:05

  Hi Darci,

  Since this is not a 'how to' question, can you please raise a ticket in the support portal?

  Thank you,

  Lucas

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  Stephan Lefebvre

  • April 27, 2018 19:57

  It would be worth checking to make sure your control "Allow Users to Upload and View of Documents".  --> AND VIEW being key here.

   

  We ran into a similar issue last week:

  - Form 1 had upload control

  - Form 2 was a manager review task

   

  If a user uploaded something to Form 1 and then the manager from Form 2 sent it back for rework the control would look like it needed to have the document re-attached.  Upon further examination (In Runtime management under "data") we could see it was saving every document attached in Form 1 and the upload control had 20+ files on it.  

   

  We could see the entire list of documents attached to the upload control once the control was set to "Allow Users to Upload and View of Documents".

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  Lucas Drege

  • April 27, 2018 21:42

  Thanks for the comment, Stephan!

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