Error from JSON with spaces in keys

I'm seeing an error in my AgilePoint instance when a json response contains a space in some of the names.

Do you guys not follow spec for JSON?

RFC 7159 Section 4 states a name should be a string. Section 7 of the same RFC defines a string may consists of any unicode characters except where some should be escaped.

https://tools.ietf.org/html/rfc7159#section-4

The error I'm seeing when creating a lookup is to provide valid json.

Please enter valid JSON/XML

The sample json is:

{"ticket":{"allow channelback":false}}

Lucas Drege

January 26, 2018 19:03

Hi Craig,

It seems like we will need a little more information to to understand the issue. It seems like the JSON is fine, but can you share some more information like the lookup screenshots, and request and response from json?

Craig Davis

January 26, 2018 19:25

Hey Lucas,

The request portion won't matter as this is purely the part of the response handling.

https://i.imgur.com/FdUc217.png

Error from JSON with spaces in keys

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