I have a process that runs every 5 minutes. It was running ok but for some reason, it has started getting suspended. I get an email that says the following:
Dear AgilePoint System Administrator, Process instance 'AutoSampleSelector_IdentifySampTubes-4-15-2021-6:30 PM(96)' has been suspended because maximum session was exceeded on Activity 'Process Complete'. Process Template = 'AutoSampleSelector_IdentifySampleTubes', Version = '1.29' You may check if it is infinite loop.
I cancelled several of the instances and then paused the event service. Then when I started the event service back up, my processes don't even show up when I search for them by process name. I can use the instance name in the above email to search for the process but if I search by process model name, those later instances don't appear in the list of processes.
I'm not sure what the error means when it mentions the "maximum session". What is that and how am I exceeding it? Could it be that another process is starting to run before the previous one is completed? if so, how can I tell it not to start the next process if the previous one hasn't completed yet?
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