By default, in AgilePoint NX OnDemand (public cloud) the Tenant Administrator is the user who submits the initial request for the tenant. In AgilePoint NX OnPremises or AgilePoint NX Private Cloud, the AgilePoint NX System Administrator (AgilePoint System Account) assigns the Tenant Administrator when they provisions the tenant.
Applies to Deployment Types
AgilePoint NX Portal tenant
How To Create or Change the Tenant Administrator
- By default, in OnPremises or Private Cloud environments, the Tenant Administrator is assigned to the AgilePoint System Account when you install AgilePoint NX.
- By default, in OnDemand (public cloud) environments, the Tenant Administrator is assigned to the first user added to an environment when you sign up for AgilePoint NX environment.
- To change the Tenant Administrator, refer to How Do I Change the Credentials for AgilePoint Administrator Accounts?.
Good to Know
- These administrator types have similar names, and they are easy to confuse:
- The AgilePoint NX System Administrator is a person who is responsible for several administrator accounts and roles. In most cases, there is one primary AgilePoint NX System Administrator, but this is not a technical limitation.
- A tenant administrator is a person who is resonsible for one AgilePoint Server tenant. In multi-tenant environments, each tenant can have its own administrator, but this is not a technical limitation.
- The AgilePoint System Account is a set of credentials for managing AgilePoint Server. There can be only one AgilePoint System Account. In most cases, one human user is assigned these credentials.
- The AgilePoint Service Account is a set of credentials AgilePoint Server uses to connect with other systems. There can be only one AgilePoint Service Account. Only the AgilePoint Server software uses these credentials, and they are not assigned to a human user. However, the AgilePoint NX System Administrator is usually responsible for maintaining these credentials.
- The Tenant Administrator is a master administrator setting for the NX Portal. There can be only one Tenant Administrator.
The Tenant Administrator is assigned on the Tenant Settings.
- The Administrator is a security role on the NX Portal. Any number of users can be assigned the Administrator role.
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tenant administrator, tenant, administrator, system administrator, administrators, environment, provision