A user is a person who interacts with a software system. In the AgilePoint documentation, this usually means the AgilePoint NX system, but it can also mean a user for a third-party software system, such as SharePoint, Active Directory, or Salesforce.
This documentation uses the term "user" because it is common. However, it can also be confusing because "user" can mean different things in different places. Here are some examples of the possible meanings for "user":
Video: Add a User and Assign Access Rights
Video: Access Control
Video: Manage Your Organization
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user, end user, customer, user account, eForm user, form user, submitter, participant, account, application user